We are following the guidelines for CDC and Tennessee guidelines.
When you arrive in the parking lot, each client will call to notify us of their arrival and call us and leave a voicemail saying you arrived and your therapist will respond when they are out of session.
Due to the ongoing COVID-19 situation, we want to ensure you that we are continuing to practice our high standards of cleaning and disinfecting as well as adding strict protocols as recommended by the CDC and local government. We are committed to providing massage and bodywork services in the safest environment possible for each of our clients. As such, the following policies and procedures have been implemented. Please read through these thoroughly so you’ll know what to expect from us and what will be required of you at your appointment. Please note, these policies and procedures may change without notice due to government and insurance regulations.
If you are considered high-risk for contracting COVID-19 due to age, respiratory illness or condition, a compromised immune system, chronic heart, kidney, or liver disease, severe obesity, or other such conditions, please do not schedule an appointment. If you have traveled outside of the state recently please postpone your appointment until we see a negative Covid-19 test since your travel date or wait 4 weeks before booking.
Upon arrival in the parking lot, each client will call to notify us of their arrival and can leave a voicemail saying they arrived and your therapist will respond when they are out of session.
The door will remain locked at all times.
Each client will remain in their vehicle until called or text to come inside.
Each client will be required to wear a mask over the nose and mouth at all times throughout their visit, including on the massage table even if your waiting with a client…
Each client will remove shoes inside our treatment room and place them inside a bin under the chair provided and sanitize hands using an alcohol-based sanitizer before the service or wash your hands.
Each client will have their temperature or oxygen levels checked and recorded.
Each client will place all personal items within the marked section in the treatment room and placed them in a basket or chair and not on the floor.
Each client will be given a sanitized pen along with paperwork to sign.
The therapist will perform the massage while wearing extensive personal protective equipment (PPE).
The checkout, payment, and rebooking process will be completed in the waiting room to limit the use of common areas. You can place a check in an envelope and make it payable to Carol Mullen. If you want to pay for your session before arriving, I can provide you with a square, Venmo, the information you can pay cash but please place it in an envelope and slip it through my door slot and let me know.
As always, all surfaces, tools, and linens are sanitized between each client with EPA and CDC-approved cleaners and disinfectants, and fresh PPE is donned.
Please understand that these new policies are to ensure the safety of each and every client as well as your therapist. Even with all these measures, we continue to strive to offer the most therapeutic and relaxing atmosphere possible, so you can expect the same amazing treatments and results you’ve always received.