Forum

~ New Hours are based on Availability only ~ Monday ~ Wednesday → 11:00am ~ 8:00pm Saturday & Sunday → 11:00am ~ 5:00pm Dear Clients & Future Clients The door will be locked until 5-8 minutes before your appointment, call us to let us know you are here for your appointment time. It's not necessary to be 20 or 30 minutes early. Parking: In front of the building and behind our building if no space is available out front. Phone calls & Emails: Are always returned within 24 - 48 hours, during regular business hours. You must leave a detailed message to get a call back. Due to Robo-calls, Robo-emails, and now Robo-text, we screen all our calls, text messages, and emails. Website chat box is the fastest way to reach us, while in between clients. Your appointment: Rescheduling due to unfavorable weather conditions, low temperatures or family emergencies are understandable. If you have sniffles, drainage, cough or sick with a cold, sinuses, taking a round of antibiotics, cold meds, or have flu-like symptoms. Don't schedule. Your appointment will be shortened if we don't get your client intake forms filled out prior to your scheduled time. We may not be able to give you a full hour depending on what we have available and if we have a client coming in behind your time.

Based on availability ONLY Monday ~ Wednesday → 11:00am ~ 8:00pm Saturday & Sunday → 11:00am ~ 5:00pm How can I reach out? - The best way to reach out to book a massage is through our website chat box located at the bottom right of the page or you can simply email us at contact@yourtranquilitymassage.com, we are not accepting online appointments at this time. All calls or contact methods are returned within 24 - 48 hours during normal business hours. If we have availability due to last minute cancellations we will make a post through our Tranquility Massage Facebook page, Click Here to check out our latest last-minute openings. Sunday Booking Policy: We only accept Sunday bookings with up-front payment only. We no longer accept Gift Certificate's on Sunday's Click Here for more policy information. There's a $35 dollar charge for no show or last-minute cancellations without a 24-hour notice that will be deducted from the deposit of reservation. Payment Methods: We accept Venmo & Square payments, if you're interested in making a payment through our Venmo please contact us directly for the link. What to do the day of your session new client guide: Bring all new client forms and gift certificates if applied with you at your arrival, please be there on time, it's not necessary to be 20 - 30 minutes early, we may not be ready for you so plan accordingly. Doors will lock 5-10 minutes before your appointment starts. Appointments: Rescheduling due to unfavorable weather conditions, low temperatures or family emergencies are understandable. If you have sniffles, drainage, cough or sick with a cold, sinuses, taking a round of antibiotics, cold meds, or have flu-like symptoms. Don't schedule. Covid Policy: If you tested positive for Covid we require a negative test to be seen or your appointment will be postponed. WE ARE NOT A WALK-IN STUDIO Thank you! Owner